Privacy policy
Privacy Policy
Your privacy matters to us. This policy explains how AdhiRaj collects, uses, shares, and protects your personal information when you visit or make a purchase through our website.
Who We Are
About AdhiRaj
B102, Welkin Park, Begumpet, Hyderabad
Information We Collect
Personal information
We collect different categories of personal data depending on how you interact with our website and services.
Identity & Contact Information
- Name, email address, and mobile number
- Date of birth, if provided
- Billing and shipping address
Account Information
- Login credentials, if you create an account
- Order history and saved preferences
Transaction Information
- Order details and purchase history
- Payment status. We do not store your card, UPI, or net-banking credentials. These are processed directly by our payment partner, Razorpay.
- Selected payment method, including Cash on Delivery (COD)
Technical & Usage Information
- IP address, browser type, and device information
- Pages visited, time spent on the website, and referral source
- Cookies and similar tracking technologies
Communications
- Information provided through customer support, feedback forms, reviews, or contests
How We Collect Information
Sources of information
When you create an account, place an order, or contact our customer support team.
Through cookies, analytics tools, and tracking pixels, including technologies used for advertising on platforms such as Meta and Google, as you browse our website.
From payment gateways and logistics partners, to the extent necessary to process and deliver your order.
How We Use Your Information
Purpose of processing
We use your personal data for the following purposes:
Process and fulfil your orders, including payment processing, packaging, and delivery.
Communicate with you about your orders, account, or customer support requests.
Send marketing communications, offers, and updates. You may opt out at any time.
Improve our website, products, services, and overall customer experience.
Detect and prevent fraud or unauthorized transactions.
Comply with applicable legal and regulatory requirements.
Legal Basis for Processing
Your consent